SteadyAPI FAQ | Keys, usage, plans, and billing

FAQ

Account and API access

Creating an account, getting a key, and sending it with your requests.

What is SteadyAPI?

SteadyAPI is a set of REST APIs that return JSON data from stock markets, online stores, social platforms, travel sites, sports leagues, property listings, and more. One account and one API key work across all of them.

How do I send my API key?

Send it in the Authorization header as Bearer YOUR_API_KEY, or add apikey=YOUR_API_KEY to the query string. The authentication guide has examples.

Why do I get "You do not have an active subscription"?

This HTTP 403 message appears when a request has no key, a key that is not valid, or a key on an account without an active plan. Check that the key is sent correctly and that your account has a plan. The Free plan counts.

I forgot my password. What should I do?

Open the password reset page from the sign-in form, enter your email address, and follow the link we send you.

How do I get started?

Create an account and confirm your email address. Choose a plan on the pricing page (the Free plan needs no payment), then create a key under Personal Access Tokens in your profile. Every endpoint in the documentation has a sample request you can run with your key.

Can I have more than one key?

Yes. Create as many keys as you need under Personal Access Tokens, for example one per project. All keys on your account share the same plan and monthly allowance, and you can revoke one without affecting the others.

How do I keep my key safe?

Treat it like a password. Call the API from your server rather than from browser or mobile app code, and revoke the key under Personal Access Tokens if it may have been exposed.

Do you have an affiliate program?

Yes. In the account menu, open My Affiliate and choose Become a member. The program starts after an admin approves your request.

FAQ

API usage and technical questions

Request format, weights, rate limits, and errors. The documentation covers each endpoint in detail.

Which programming languages can I use?

Any language that can send an HTTPS request. The documentation has samples in Shell, JavaScript, PHP, and Python for every endpoint.

Can I use SteadyAPI from an AI agent?

Yes. Connect Claude Code, Cursor, VS Code, or another MCP client to https://api.steadyapi.com/mcp with your API key. Each tool call counts as a normal request by the endpoint's weight. Setup steps are on the AI agents page.

Which requests count toward my allowance?

A request counts by its weight when the response has HTTP status 200. Responses with a 4xx or 5xx status do not count. Some endpoints answer with HTTP 200 and "success": false when the source has no result, and those responses do count.

How do I track my usage?

Your dashboard shows the requests used in the current period. The allowance resets once a month, and we email you when your usage passes 80% and 100% of it.

What do the error codes mean?

HTTP 403 means the key, plan, or limit does not allow the request. HTTP 422 means a parameter is missing or not valid. HTTP 429 means you went over the per-second limit. The errors table lists each case.

What do responses look like?

Responses are JSON. Most have a meta object with the version, status, and details of your request, and a body with the data. Errors return "success": false with a message.

What is an endpoint weight?

Each endpoint has a weight from 1 to 5, listed in the documentation. A request uses as many requests from your allowance as its weight, so one call to an endpoint with weight 2 counts as 2 requests.

Is there a rate limit?

Yes. Each account can send up to 10 requests per second, and Instagram endpoints allow 1 request per second. Over the limit you get HTTP 429 with a retry_after value in seconds. See Rate limiting.

Why does an options endpoint return HTTP 403?

Options data is only included on plans that list it. The Free plan does not include it.

FAQ

Plans and billing

The pricing page lists every plan with its allowance, overage rate, and cap.

Is there a free trial?

Paid plans do not include a trial at the moment. The Free plan lets you test the APIs, except options data, with 500 requests a month and no more than 15 requests a day.

When am I charged?

You pay for the first period at checkout. Monthly plans then renew every month and yearly plans every year, on the same date, until you cancel. If you turn on overage, extra requests are invoiced separately after each monthly usage period ends.

What happens when I reach my monthly limit?

Requests beyond your allowance are refused with HTTP 403 until it resets, unless overage is turned on. With overage on, requests continue up to your plan's cap and the extra requests are billed in blocks of 1,000 at your plan's rate. The pricing page explains the details.

How do I cancel, and can I get a refund?

Cancel from Billing. If you cancel at the end of the period, you keep access until it ends and are not charged again. If you cancel now, access ends right away. Fees already paid are non-refundable, as stated in the Terms and Conditions.

How can I pay?

Card payments are processed by Stripe, and PayPal is also accepted for paid plans. Overage billing is only available on Stripe card subscriptions. SteadyAPI does not store your payment details.

How does yearly billing work?

The yearly price is charged once, at the start of the year, and the pricing table shows it as a monthly amount for comparison. Your request allowance still resets every month, and unused requests do not carry over.

Can I upgrade or downgrade?

Yes. For card subscriptions, upgrades and switches between monthly and yearly billing are charged right away, prorated for the rest of the period. Downgrades take effect right away, and the difference is credited to your next invoice. Moving to the Free plan happens at the end of the current period. You see the amount before you confirm. If you pay another way, contact support.

FAQ

Commercial use and licensing

How plans relate to commercial projects.

Can I use the data in a commercial product?

Only on plans that include Commercial Use, as listed on the pricing page. Other plans are for personal, non-commercial projects. If you are not sure whether your project counts as commercial use, email [email protected] before you launch.

What license do I get?

The Terms and Conditions grant a limited, non-exclusive, non-transferable, and revocable license to use the service, as long as you follow the terms. Commercial use is covered only on plans that include Commercial Use; on other plans the license is for personal, non-commercial use. If you have a licensing question the terms do not answer, email [email protected].

FAQ

Support

How to reach us and what to include.

How do I get help?

Use the contact form or email [email protected]. If you are signed in, you can also open a support ticket from your account.

An endpoint returned an error or no data. What should I send?

Include the endpoint, the parameters you sent, the time of the request, and the response you got. Do not include your API key.

How quickly do you reply?

We usually reply within 1-2 business days.

Do you offer custom volume?

If you need more requests than the largest plan includes, email [email protected] with the APIs you use and the monthly volume you expect.